We would be happy to exchange a faulty item, within 14 days of purchase, with the same item if we have more in stock. If we do not, we will give you a full refund upon receipt of the goods.
If you change your mind about an unused item that you’ve bought in the last 14 days, simply return it in its original packaging. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged. If the item was faulty or damaged when delivered, an exchange or refund will be offered.
Unless faulty, medicines, food, personalised gifts or cosmetic products which have been opened cannot be refunded or exchanged.
Please allow up to 14 days from the date the return is processed to see the money in your account.